TERMS AND CONDITIONS

These terms and conditions (the “Terms and Conditions”) govern the use of https://www.rainbowskysnaturally.com (the “Site”). This Site is owned and operated by Rainbow Skys Naturally. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property
All content published and made available on our Site is the property of Rainbow Skys Naturally and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Accounts
When you create an account on our Site, you agree to the following:

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
  2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.

The following goods are available on our Site:

  • Natural Skincare;
  • Aromatherapy;
  • Natural Household Products; and
  • Well-being Products.

The following services are available on our Site:

  • Massage Therapy
  • Workshops

The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.

To cancel your subscription, please follow these steps: You can cancel your subscription at any time by contacting our admin. There is no refund for the goods you have already received by the subscription.

Payments
We accept the following payment methods on our Site:

  • Credit Card;
  • PayPal;
  • Debit; and
  • Direct Debit.

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:

  • Standard delivery by post. Delivery takes 5 – 7 business days. Shipping is a flat rate. If you spend over $120 (not including shipping) Free standard shipping is available in the checkout..

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include weekends and public holidays.

You will be required to pay delivery charges in addition to the price for the goods you purchase.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Refunds
Refunds for Goods
Refund requests must be made within 28 days after receipt of your goods.

Refunds do not apply to the following goods:

  • Goods received from our subscription can not be returned or refunded..

Refunds for Services
We provide refunds for services sold on our Site as follows:

  • The services will be fully refunded if the services are cancelled at least 48 hours before the services were scheduled to be provided. If you do not show up at your scheduled time of service a 50% sercharge will be kept. If you are late to your scheduled service, we will continue the service, but can not guarantee that your whole service will be provided for the next scheduled service will start on time. You will be charged the full amount for the service.

Returns
Returns can be made in person at the following location(s): At our store at 23 Walker Avenue, Tinana Qld 4650 or by post to the above address.

Returns can be made by mail. To return a good by mail, follow the following procedure:
Contact us at Rainbow Skys Naturally. You will recieve an email with a return lable. Print return label. Pack your goods and attach the return lable. Go to your nearest post office and pay the necessary postage.

Guarantees
The following guarantees apply to our Site:

  • If you are not satisfied with your service or product from Rainbow Sky’s Naturally we will give you 100% of your money back (may exclude return post).

Consumer Protection Law
Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability
Rainbow Skys Naturally and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Rainbow Skys Naturally and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the State of Queensland.

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

(04) 5513 0059
[email protected]
23 Walker Avenue, Tinana Qld 4650


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